FAQ - KNC PRINTS
✨ Got Questions? We’ve Got Answers.
Find answers to the most common questions about our products, orders, and services.
🛒 ORDERS & PRODUCTS
- Do you offer custom designs?
Yes! All our products can be fully personalised with your own design, logo, or text.
- What products do you print on?
We offer a wide range including:
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- T-shirts & Hoodies
- Polo shirts
- Baby bodysuits
- Tote bags & drawstring bags
- Mugs & more!
- Can you help with my design?
Absolutely. We can assist with simple designs and layouts to make sure your print looks great.
📏 SIZING & QUALITY
- What sizes are available?
We offer sizes for everyone:
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- Kids: 2–13 years
- Adults: S–5XL
- Will the print last?
Yes; our prints are high-quality and durable when cared for properly (we recommend following standard wash care for printed garments).
- Will colours look exactly the same as on screen?
Colours may vary slightly due to screen resolutions and print process differences, but we always aim for the closest match possible.
💰 PRICING & PAYMENTS
- Do you offer bulk discounts?
Yes! Discounts are available on larger orders (5+, 10+, 20+ items).
- Do I need to pay upfront?
Yes, full payment is required before production begins.
- Can I get a quote before ordering?
Of course; just contact us with your details and we’ll provide a free quote.
⏱️ TURNAROUND & DELIVERY
- How long does an order take?
Standard turnaround is 3–5 working days, depending on the order size.
- Do you offer fast or urgent orders?
Yes, rush orders may be available—please contact us first to check availability.
- Do you deliver?
Yes, we offer UK-wide delivery.
🔁 RETURNS & ISSUES
- Can I return my order?
Because items are personalised, we do not accept returns unless the item is faulty.
- What if there’s a problem with my order?
If your item is damaged or incorrect, contact us within 48 hours with photos and we’ll resolve it immediately.
📩 CONTACT & SUPPORT
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How can I contact you?
- 📧 Email: orderkncprints@gmail.com
- 📱 Phone: 07459162654
- 🌐 Web: www.kncprints.co.uk
- What’s the fastest way to get a reply?
👉 WhatsApp or a phone call is the quickest way to reach us.
🔥 STILL HAVE QUESTIONS?
We’re here to help!
- 👉 Contact us today for a quick response.
- 👉 Get a quote for your next custom order.