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FAQ - KNC PRINTS

✨ Got Questions? We’ve Got Answers.

Find answers to the most common questions about our products, orders, and services.


🛒 ORDERS & PRODUCTS

  • Do you offer custom designs?

Yes! All our products can be fully personalised with your own design, logo, or text.

  • What products do you print on?

We offer a wide range including:

    • T-shirts & Hoodies
    • Polo shirts
    • Baby bodysuits
    • Tote bags & drawstring bags
    • Mugs & more!
  • Can you help with my design?

Absolutely. We can assist with simple designs and layouts to make sure your print looks great.


📏 SIZING & QUALITY

  • What sizes are available?

We offer sizes for everyone:

    • Kids: 2–13 years
    • Adults: S–5XL
  • Will the print last?

Yes; our prints are high-quality and durable when cared for properly (we recommend following standard wash care for printed garments).

  • Will colours look exactly the same as on screen?

Colours may vary slightly due to screen resolutions and print process differences, but we always aim for the closest match possible.


💰 PRICING & PAYMENTS

  • Do you offer bulk discounts?

Yes! Discounts are available on larger orders (5+, 10+, 20+ items).

  • Do I need to pay upfront?

Yes, full payment is required before production begins.

  • Can I get a quote before ordering?

Of course; just contact us with your details and we’ll provide a free quote.


⏱️ TURNAROUND & DELIVERY

  • How long does an order take?

Standard turnaround is 3–5 working days, depending on the order size.

  • Do you offer fast or urgent orders?

Yes, rush orders may be available—please contact us first to check availability.

  • Do you deliver?

Yes, we offer UK-wide delivery.


🔁 RETURNS & ISSUES

  • Can I return my order?

Because items are personalised, we do not accept returns unless the item is faulty.

  • What if there’s a problem with my order?

If your item is damaged or incorrect, contact us within 48 hours with photos and we’ll resolve it immediately.


📩 CONTACT & SUPPORT

  • How can I contact you?
    • 📧 Email: orderkncprints@gmail.com
    • 📱 Phone: 07459162654
    • 🌐 Web: www.kncprints.co.uk
  • What’s the fastest way to get a reply?

👉 WhatsApp or a phone call is the quickest way to reach us.


🔥 STILL HAVE QUESTIONS?

We’re here to help!

  • 👉 Contact us today for a quick response.
  • 👉 Get a quote for your next custom order.